Please adhere to these pick-up instructions when making your order. 

Store Pick-up

    1. All products on this website are available for pickup between 12pm-3pm & 6pm - 10pm. 
    2. Pick-up only available Thursday, Friday & Saturday. 
    3. We can take pre-orders for pick-up 3 weeks in advance.
    4. Please place your order before 9pm for next day Pick-up.
    5. Call/text 0488 034 375 if would like to make changes to your pick-up time or order. 

Refunds/Exchanges 

We offer refunds only if you receive damaged or spoilt goods. 
If you have received incorrect, damaged, or expired goods please call 0488 034 375 with your order number.

For any other concerns email: reservations@kurosydney.com or fill in your comments in the section given below.